Privacy policy
What happens to the information you share with us through this website, by phone and by email.
Last updated: October 2026
Who we are
Frame Shop & Gallery, 570 N Anderson Rd, Rock Hill, SC 29730. Phone (803) 328-8744, email frameshop@navacore.net.
What we collect
When you use our inquiry form we collect your name, phone number, email address, the service you’re interested in, the size of your piece if you give it, your preferred contact method and your message. We also receive whatever you share when you call, email or message us on WhatsApp.
How we use it
Only to answer your inquiry, prepare a quote and complete any work you order. We don’t sell your information or use it for unrelated marketing.
How long we keep it
We keep inquiry details for as long as needed to answer you and complete your order, and for any records we are required to keep.
Third-party services
- Google Maps is embedded on some pages. Google may set cookies when the map loads; see Google’s privacy policy.
- WhatsApp handles messages you send us through it, under WhatsApp’s own privacy policy.
- Google Fonts supplies the typefaces used on this site.
Browser storage
This site stores a small value in your browser’s local storage to remember when you closed a notice, and a temporary session value if you pick a frame finish in the preview. Neither identifies you.
Your choices
To see, correct or delete information you’ve sent us, contact us using the details above.